Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) under the following conditions:

 

Eligibility for Returns
Items must be returned within [14] days of the purchase/delivery date.
The product must be unused, in its original condition, and with all tags, packaging, and accessories included.
Proof of purchase (receipt or order confirmation) is required.


Non-Returnable Items
Certain items cannot be returned, including:

Personalized/customized products
Final sale or clearance items
Perishable goods (if applicable)
Gift cards and digital products
Return Process


Initiate a Return 

Contact our customer support at [email/contact details] to request a return authorization.
The customer is responsible for return shipping costs unless the return is due to an error on our part or a defective product.


Refund/Exchange Processing 

 Once we receive and inspect the item, we will process your refund or exchange within [7] business days. Refunds will be issued to the original payment method.


Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [7] days of delivery with photos of the issue, and we will arrange a replacement or refund at no extra cost.

For any questions, feel free to reach out to our support team.